ITS HP MAINTENANCE

Since ITS markets and manages the services portfolio of HP clients in French-speaking Switzerland as HP service manager, placing a request, communicating a problem or putting a question on one’s HP contractual environment would not have been as simple. We can take charge of the administration of manufacturer’s support and maintenance contracts, including the billing aspects.

SimplicitY

We put at the disposal of our clients our ITS assistance centre in order to control the first level call and the monitoring of requests. By giving a call to the ITS assistance centre (toll-free 0800 111 100) or through the Internet, you will obtain a quick response.

COMPREHENSIVE MONITORING

ITS takes charge of the whole coordination of your call. We ensure the comprehensive monitoring of your request and of the technical intervention, and this until completion.

ProximitY

Due to its geographical location, ITS is always close to you. The sharp knowledge of the regional economic fabric is one of the differentiating elements that our company asserts on the market.

CHOICE OF TECHNOLOGY

You choose yourself your mode of communication: via telephone or even via Internet. The latter gives the possibility to present a problem in a more precise way and to carry out the monitoring; you may also attach herein documents thereby bringing a plus-value to your request.